Shipping policy

Shipping Policy

Thank you for shopping with U3 Deals. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are typically processed within 1–2 business days (Monday to Friday, excluding UK public holidays).

Once your order has been placed, you’ll receive an order confirmation by email. When your order has been dispatched, we’ll send a shipping confirmation email that includes tracking information where available.

Please note that processing times may be longer during busy periods such as sales, promotions or public holidays.

2. Delivery Times

Estimated delivery times are:

* UK Standard Delivery: 3–7 business days
* UK Express Delivery: 1–3 business days (where available)
* International Delivery: 7–21 business days, depending on the destination

These delivery times are estimates only and are not guaranteed. Delays may occur due to courier services, weather conditions, customs processing or other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, the size and weight of your order, and the delivery service selected.

Any free delivery promotions or minimum spend thresholds will be clearly displayed at checkout.

4. Order Tracking

Where tracking is available, you will receive a tracking number by email once your order has been dispatched.

5. International Orders

International customers are responsible for any customs duties, import taxes, VAT, handling fees or other charges imposed by their country’s customs authorities.

These charges are not included in our product prices or shipping costs.

6. Missing or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at info@u3deals.com with your order number and we will investigate with the delivery provider.

7. Delivery Address

Please ensure your delivery address is accurate before completing your order.

We cannot guarantee that address changes can be made once an order has been dispatched. We are not responsible for deliveries made to an incorrect address supplied at checkout.

8. Returned Parcels

If a parcel is returned to us because the delivery address was incorrect, the parcel was unclaimed, or delivery could not be completed, we will contact you to arrange redelivery. Additional shipping charges may apply.

9. Risk and Ownership

Responsibility for the goods passes to you once the order has been delivered to the delivery address provided at checkout. Ownership of the goods transfers once payment has been received in full.