Privacy policy

Privacy Policy

U3 Deals (“we”, “us”, “our”) operates u3deals.com. We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

U3 Deals is the data controller responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how we use your personal data, you can contact us at:

Email: info@u3deals.com

2. Information We Collect

We may collect the following categories of personal information:

* Your name
* Email address
* Telephone number
* Billing and delivery address
* Order details, including products purchased and order value
* Payment confirmation information (we do not store your full payment card details)
* IP address
* Browser type and device information
* Cookies and similar technologies
* Marketing preferences and communication history

3. How We Use Your Information

We use your personal information to:

* Process and fulfil your orders
* Process payments and arrange delivery
* Provide customer support
* Send order confirmations and delivery updates
* Respond to enquiries
* Send marketing emails where you have given your consent
* Improve our website, products and services
* Detect and prevent fraud
* Comply with legal, tax and accounting obligations

4. Legal Basis for Processing

We process your personal information under one or more of the following lawful bases:

* Contract: to process and deliver your order.
* Consent: for marketing emails and certain cookies.
* Legitimate interests: to improve our website, prevent fraud and manage our business efficiently.
* Legal obligation: to comply with tax, accounting and other legal requirements.

5. Sharing Your Information

We only share your personal information where necessary with trusted service providers, including:

* Shopify (our ecommerce platform)
* Payment providers
* Delivery and courier companies
* IT, website hosting and support providers
* Professional advisers where required
* Government authorities where required by law

These providers are only permitted to process your information on our behalf where appropriate.

We do not sell your personal information to third parties.

6. International Transfers

Some of our service providers, including Shopify and certain payment or technology providers, may process personal data outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

7. Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this policy or as required by law.

For example, financial and tax records are generally retained for up to 6 years to comply with legal obligations.

8. Your Rights

Under UK data protection law, you have the right to:

* Access your personal data
* Request correction of inaccurate information
* Request deletion of your data in certain circumstances
* Request restriction of processing
* Object to certain processing
* Request transfer of your data to another organisation (data portability)
* Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

9. Cookies

We use cookies and similar technologies to:

* Keep your shopping cart functioning
* Remember your preferences
* Improve website performance
* Analyse visitor behaviour
* Help us improve our services

You can control or disable cookies through your browser settings. Where required by law, we will ask for your consent before placing non-essential cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact and Complaints

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Email: info@u3deals.com

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) via https://ico.org.uk.